Support
I’m Mallory, and I build and support Nordica Translate myself. Email hello@nordica-apps.com or use “Contact support” in the app.
We reply within 1 working day. Tell us which language and which product, and we look at it with you.
Common questions
How do I start?
Open the app, pick a language and press Translate now. Shoppers see nothing until you press “Show in store”, so you can check the translations first in Shopify’s own language editor.
What gets translated?
Product titles, descriptions, types, options and SEO texts, collections, pages and menus. Web addresses (handles) and your theme stay as they are, so no link ever breaks.
Do new products get translated?
Yes. New and changed products and collections are translated within minutes, pages and menus every night. You can turn this off under Options.
Can I change a translation?
Yes, in Shopify: Settings → Languages, or the Translate & Adapt editor. The app never overwrites a text you edited, until the original text itself changes.
How do I keep my brand name as it is?
Add it under Words to keep. Those words are never translated, and texts that contain them are redone right away.
What does it cost?
Free translates into one language: 10,000 words in your first month, then 3,000 words a month. Pro is one flat price for every language and 250,000 words a month, with no word packs and no fees per language. Development stores get every Pro feature free, with 5,000 words a month.